Real estate debt recovery

Rental arrears and damage claims, without the agency mark-up.

Real estate offices and BTR operators recover end-of-lease damage claims, rental arrears, and break-lease costs without the brand damage of legacy agencies. State-aware, fast, contingency-only.

fee unless we recover

Tribunal-ready

documentation

Brand-safe

tenant-facing

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Why traditional recovery breaks for Real Estate & Rentals.

Tenants and ex-tenants Google your agency name. A bad recovery experience lands in the reviews.
Tenancy-law deadlines (notice periods, NCAT/VCAT filing windows) are unforgiving.
Bond often doesn't cover the full damage — the gap is the recoverable bit and it's small.
Break-lease cost recovery is contentious; aggressive agencies make it a tribunal matter unnecessarily.

How we do it differently.

Brand-protective recovery

Communications branded as your agency, written to preserve future-tenant impressions. Negative reviews drop sharply.

Notice-period aware

Recovery activity is timed against state tenancy deadlines so subsequent NCAT/VCAT/QCAT filings aren't compromised.

Contingency on small balances

Bond gaps are usually $200-$2k. Contingency-only pricing makes them worth recovering at all.

Customer voice

What finance teams tell us

Switching off our old agency saved us roughly 28% on every recovered dollar in the first quarter — and I stopped getting angry-customer phone calls forwarded to me.

Sarah K. CFO, mid-size plumbing wholesaler

Our debtors used to ghost a 1300 number. Now they pay through a portal in their pyjamas at 11pm. Recovery rate's up, calls volume is down, and the tone of the whole thing feels less like a fight.

Daniel R. Head of Finance, regional ISP

The hardship workflow alone justified the switch. We had two genuinely struggling customers this quarter and our previous agency would have just kept hammering. We kept the relationship.

Jenna T. Operations Manager, allied-health clinic group

Frequently asked questions

Do you handle tribunal applications?

We prepare the recovery documentation that supports a NCAT/VCAT/QCAT application. The application itself is filed by your office or your solicitor — we don't act as legal representative.

Can you recover from interstate ex-tenants?

Yes. Australia-wide. Our communications and the debtor portal work across state lines and we'll only escalate to tribunal in the right jurisdiction for the original tenancy.

Will recovery activity hurt our office's online reviews?

Materially less than legacy agencies. Tone is firm but not aggressive, hardship is offered, and the experience is 'I paid through a portal' rather than 'I got threatening calls' — which is what ends up in reviews.

See it on your own portfolio.

20-minute demo. We'll model recovery on your real data — no commitment.

Book a Demo