Adeva Pro

Property & strata debt recovery

Strata levies and property arrears, without the resident dramas.

Strata managers, body corporates, and property managers recover unpaid levies and rental arrears with a workflow that respects state-by-state tenancy law — and a fee structure that doesn't punish lots that pay slow.

0%
fee unless we recover
Tribunal-ready
documentation
Multi-state
compliance map
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Why traditional recovery breaks for Property Management & Strata.

  • State-by-state law: NSW Strata Schemes Act, VIC Owners Corporations Act, QLD BCCM Act — your old agency treats them all the same.

  • Lot-owner relationships matter; recovery escalations come back to the committee.

  • Small levy arrears ($300-$2k) where 25%+ commission is a real problem.

  • Tribunal action (NCAT, VCAT, QCAT) needs documented prior steps — sloppy agencies miss this and the matter gets adjourned.

How we do it differently.

State-aware compliance

Our recovery steps map to NSW/VIC/QLD/SA/WA strata and tenancy regimes — so when a matter reaches NCAT/VCAT/QCAT, the documentation is already there.

Resident-respectful tone

These are people who live in the building. Communications stay civil and document-led — not the bin-fire tone owners' corps complain about.

Contingency-only — viable for small levies

Smaller than the agency rates everyone uses. No fee unless we recover, so $300 arrears are economic to pursue.

Customer voice

What finance teams tell us

Switching off our old agency saved us roughly 28% on every recovered dollar in the first quarter — and I stopped getting angry-customer phone calls forwarded to me.

Sarah K. CFO, mid-size plumbing wholesaler

Our debtors used to ghost a 1300 number. Now they pay through a portal in their pyjamas at 11pm. Recovery rate's up, calls volume is down, and the tone of the whole thing feels less like a fight.

Daniel R. Head of Finance, regional ISP

The hardship workflow alone justified the switch. We had two genuinely struggling customers this quarter and our previous agency would have just kept hammering. We kept the relationship.

Jenna T. Operations Manager, allied-health clinic group

Frequently asked questions

Are you compliant with state strata legislation?
Yes — we map our recovery sequence to NSW Strata Schemes Management Act 2015, VIC Owners Corporations Act 2006, and QLD BCCM regulation modules. Communications and timing align so subsequent tribunal action isn't compromised.
Do you handle rental bond claims and repair-cost recovery?
Yes for repair-cost recovery once the bond has been processed. Bond claims themselves stay with the relevant state authority (NSW Fair Trading, VIC RTBA, etc.).
How do you handle hardship lot owners?
Genuine hardship gets a documented arrangement with committee visibility — not a silent suspension. Committees can see and approve hardship arrangements without exposing personal financial details.

See it on your own portfolio.

20-minute demo. We'll model recovery on your real data — no commitment.

Book a Demo